Shipping and Handling Policy
Shipping and Handling
We will do our very best to ship your item(s) within 5-7 business days once payment is received. Please send Lesley an email prior to making any purchases with information about which original painting/s you wish to buy and where you would like them to be shipped to so that she can calculate the shipping costs. Once the shipping costs are approved by the buyer, then the artwork will be mailed by FedEx or Canada Post from Victoria, British Columbia, Canada, once payment has been received. The shipping rate will depend on the weight of your package and it's destination. Lesley offers free shipping or a shipping discount for orders that are sent to some North American destinations when multiple paintings have been purchased. Please take into account that all parcels have to be weighed, measured and priced in accordance with Canada Post and/or FedEx standards and regulations.
Insurance
All shipped artwork is insured to it's replacement value. As such pricing will depend on the cost of the painting that is being shipped. This cost is added to the price of shipping.
Duties & Taxes
All products mailed to British Columbia destinations are subject to a 7% PST, which is charged at time of checkout. Goods delivered to addresses outside of British Columbia are tax-free but could be liable to taxes, customs duty and handling charges. Please check your country's laws and regulations in this regard.
Customer Service
We make every effort to ensure customer satisfaction. If, for any reason, you have a problem or any questions, please do not hesitate to contact us by email and we will do our utmost to assist you.
We will do our very best to ship your item(s) within 5-7 business days once payment is received. Please send Lesley an email prior to making any purchases with information about which original painting/s you wish to buy and where you would like them to be shipped to so that she can calculate the shipping costs. Once the shipping costs are approved by the buyer, then the artwork will be mailed by FedEx or Canada Post from Victoria, British Columbia, Canada, once payment has been received. The shipping rate will depend on the weight of your package and it's destination. Lesley offers free shipping or a shipping discount for orders that are sent to some North American destinations when multiple paintings have been purchased. Please take into account that all parcels have to be weighed, measured and priced in accordance with Canada Post and/or FedEx standards and regulations.
Insurance
All shipped artwork is insured to it's replacement value. As such pricing will depend on the cost of the painting that is being shipped. This cost is added to the price of shipping.
Duties & Taxes
All products mailed to British Columbia destinations are subject to a 7% PST, which is charged at time of checkout. Goods delivered to addresses outside of British Columbia are tax-free but could be liable to taxes, customs duty and handling charges. Please check your country's laws and regulations in this regard.
Customer Service
We make every effort to ensure customer satisfaction. If, for any reason, you have a problem or any questions, please do not hesitate to contact us by email and we will do our utmost to assist you.